
October 2018
January 2020
Team
Lavi Ajmani (Designer) — Austin K*** (Product Manager/Founder) — Samantha D*** (Marketing) — Alec L*** (Fullstack Engineer)
Development Period
January 2019 - November 2019
To provide a seamless and high-impact experience, we aimed to define Moodboost as a brand.
Moodboost’s branding existed but was unorganized when I started. I had the pleasure of working closely with the founders and they were able to give me unbarred insight into what they were attempting to relay to their users.
We aimed for precision in communicating with users but there were still bumps.
In light of a high-profile data scandal, the general public had an increased sensitivity to the use of their data (despite not really knowing what they were referring to when they said “my data”). Moodboost had introduced a novel feature where if users smiled at their screen after reading their positive news ‘Boost’, a burst of colorful confetti would display on their app and then automatically save the story within the app. After holding casual feedback sessions with our users, we discovered a pattern of users stating they were startled by the app’s sudden and unexplained request to access their camera. This feedback came in the midst of plans to revamp the Moodboost interface and ultimately led us to deprecating the feature entirely, not having enough time to run A/B testing
Redefining the Moodboost experience for the shortest and sweetest time spent on our app.
Our objective was to reduce the time users were spending ruminating on news. An ideal experience would be as follows: User enters —> User presses boost button —> user receives positive news bite with an option to access full story —> user shares the story to their social media with an image pre-formatted for Instagram stories or for sharing with friends —> user saves story in-app AND/OR user exits. For all intent and purposes, the interface worked and achieved our objective. During a team design thinking session I led, we discovered that a potential issue for why we weren’t retaining consistent DAUs could have been because of an isolated experience. This was an issue stemming from the aim to create a minimal, to-the-point experience, which had an adverse impact on our ability to retain a steady DAU stream.
Achieving KPIs after launching - every team's dream and one Moodboost checked off.
After several varying updates and an ultimate gut on the interface, we relaunched Moodboost after the founders made an appearance on a popular YouTube channel. The appearance coinciding with the relaunch positioned us to create a positive DAU trend and we successfully achieved over 8,000 downloads in our first week of relaunch. After one month post-launch, we were able to steadily maintain a DAU of over 5,000, proving our interface relaunch to be a positive move.